Be Your Own Brand Enhancing Corporate Brand Identity
BRAND ENHANCEMENT THROUGH INNOVATION STRATEGIES ADOPTING LEAN & SUSTAINABLE MECHANISMS
This bespoke and innovative Course has been specifically designed for developing a Brand Enhancement Strategy geared towards enhancing Brand Identity vis a vis local and regional competition through a simultaneous focus on Guest Satisfaction, Service Improvement adopting Lean and Sustainable mechanisms. Participants will be equipped with the necessary skills to critically analyze key service processes and come forward with lean solutions to further add value to Target Audiences and to Guest experience and interactions. In addition delegates will be able to act as active member of a Quality Coordination and Creativity Committee with the mandate of continuously improving Guest experience service processes & Brand Strategies embedding Lean and Sustainability Issues befitting the local cultural patrimoine.
The Brand Enhancement Strategy Action Plan would then form the basis of bi annual team building or strategic meetings for the core management team.
BRING A NEW DIMENSION TO YOUR CUSTOMER SERVICE
This bespoke intervention will allow participants to critically analyze Key Customer Contact/Interaction Processes and come forward with solutions to further add value to Customer experience and interactions … goal is to bring a new dimension and a unique touch in the way WE interact with our clientele
REVISITING VISION & MISSION STATEMENTS