SIGNATURE WORKSHOPS

Be Your Own Brand  Enhancing  Corporate Brand Identity

 

BRAND ENHANCEMENT THROUGH INNOVATION STRATEGIES ADOPTING LEAN & SUSTAINABLE MECHANISMS

This bespoke and innovative Course has been specifically designed for developing a Brand Enhancement Strategy geared towards enhancing Brand Identity vis a vis local and regional competition through a simultaneous focus on Guest Satisfaction, Service Improvement adopting Lean and Sustainable mechanisms. Participants will be equipped with the necessary skills to critically analyze key service processes and come forward with lean solutions to further add value to Target Audiences and to Guest experience and interactions.  In addition delegates will be able to act as active member of a Quality Coordination and Creativity Committee with the mandate of continuously improving Guest experience service processes & Brand Strategies embedding Lean and Sustainability Issues befitting the local cultural patrimoine.

The Brand Enhancement Strategy Action Plan would then form the basis of bi annual team building or strategic meetings for the core management team.

BRING A NEW DIMENSION TO YOUR CUSTOMER SERVICE

 This bespoke intervention will allow participants to critically analyze Key Customer Contact/Interaction Processes and come forward with solutions to further add value to Customer experience and interactions … goal is to bring a new dimension and a unique touch in the way WE interact with our clientele

REVISITING VISION & MISSION STATEMENTS

This innovative and practical Course takes participants through the importance to challenge existing Vision & Mission Statements to ensure they remain relevant.
 
ALIGNING CORPORATE VALUES TO MISSION AND VISION STATEMENTS
 
This unique Course takes participants through the importance to align their organizations with the values and visions already in place. Delegates will be familiarized with the process of alignment, not only on crafting statements. They will also learn how to preserve existing Core values, to reinforce its purpose, and to stimulate continued progress towards its long term objectives.