I have had the opportunity to work with Existere Consulting on a training project for the Sands Suites Resort & Spa. The objectives of the training were to develop and equipped our existing Supervisors and Managers with soft skills and “inner power” that can move and influence other people. My special thanks Mr Zjamil Coowar for the wonderful job he did on this project. All the participants were delighted with the professionalism and dexterity with which the training was delivered. The extra time and effort he put in were certainly worthwhile. It has been a joy for me to work with such dedicated and talented professional. Any job well done that has been carried out by a person who is fully dedicated is always a source of inspiration.
All my best wishes
The ‘Upselling Program’ recently consucted brought together our talents to go out of their way to generating new idea and creating exceptional experiences for your clientele.
The ‘ALIGNING CORPORATE VALUES TO VISION/MISSION STATEMENTS’ workshop was very much appreciated by the Management Teams of our two properties and gave birth to well versed values and Mission & Vision statements for our hotels. Zjamil was definitely able to get the HODs to think out of the box and come up with marvellous ideas.
The program on Service Strategy and Selling Techniques has helped us to put together a team of Brand Ambassadors and definitely allows us to look deeper into our Service Strategy , refine, readapt same to fully tap into all our guest profiles. Team is energized and approach their role from a different dimension.
The Workshop on THE BEGINNING OF AN EXPEDITION … really impressed me. The content speaks to your inner voice and makes you reflect on the way you approach life, more importantly how to live an integrated life. Wonderful and unique experience.